Unreasonable Hospitality
Will Guidara
Here are essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park. Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room - and memorable, over-the-top, bespoke hospitality. Guidara's team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation.
Unreasonable Hospitality
We offer a straightforward delivery charge:
- £4.45 for orders under the value of £25
- £6.00 for orders between £25 and £75
- If your order exceeds £75, delivery is free.
Gift vouchers are treated slightly differently, sent via Signed Delivery at a cost of £2.77.
